Response IT awarded the Best Small Private Sector Employer 

Working Families Announces Winners of 2019 Best Practice Awards

Awards recognise employers leading the way in flexible and employee-friendly workplaces

This year’s awards saw a record number of entries, showing the appetite and engagement surrounding flexibility and work–life balance.

Winners are all working toward establishing supportive workplace cultures as well as family-friendly policies.

Jane van Zyl, Chief Executive of Working Families, said: “Our research shows that while 86% of parents in the UK want to work flexibly, less than half actually do. To close this gap, we need employers to step up, to innovate, and to create policies, practices, and cultures that work for people and work for the business. Today’s winners are doing just that: taking creative approaches to embedding flexibility, building supportive cultures, and listening to and learning from their employees.”

Now in their 10th year, the Working Families Best Practice Awards recognise achievements in 12 categories across a range of work–life policies and practices.


Best for Mothers  WINNER – Barclays 

Best for Fathers   WINNER – Unibail-Rodamco-Westfield 

Best Small Private Sector Employer  WINNER – Response IT 

Open to flexibility from day one and discuss changes to working patterns at any time, the company finds solutions to keep talent while still meeting customer service level agreements. Employee turnover is very low and the business continues to grow.

Best for Carers & Eldercare WINNER – Centrica 

Best Flexible Working Initiative  WINNER – MHA Larking Gowen  

Best for Embedded Flexibility  WINNER – Morgan Sindall  Construction & Infrastructure

Best for Flexible Recruitment  WINNER – Arnold Clark 

Best for Line Manager Support  WINNER – Unibail-Rodamco-Westfield 

Best Innovation WINNER – Waltham Forest Council 

Best Returner Programme WINNER – Morgan Sindall Construction & Infrastructure

Best Family Network  WINNER – Royal Bank of Scotland 

Best for Mental Health & Wellbeing WINNER – Financial Ombudsman Service 

For more information and/or to be put in touch with winners directly, contact Catherine Gregory on 07841 009 099 or email


Simon receiving the award.

Simon receiving the award.