Response IT is an owner operated, professional IT services company.
Started in 1999 the business has four owner Operators, Simon Rafferty, Shaun Derrick, Graeme Donnelly and Joe Spenceley. We also have an in-house team of support engineers and access to associated technology specialists
Focusing on the Small to Medium Enterprise market we aim to provide a one stop shop for anything to do with technology.
Why are we different?
Because we treat your business like our own and show respect to everyone we deal with.
We have an open and honest approach to business and always deliver on our promises.Too many I.T. companies live in conflict with their customers and have a condescending view of the end users as being "stupid" . We take the time to establish relationships with all our users, from the receptionist to the MD.
Allow them feel comfortable with us and take the role of trusted adviser, able to deal with any problems no matter how small or insignificant it may seem.
Meet the Response Team....
IT strategy, systems architect. Simon is the office thinker, always looking for new technology and seeing how this can improve our customer’s networks. With a keen insight in to what works in the “real world” he will make sure you only get the best value technology on the market!
Project Management, detailed large scale technology rollouts, Cat5/6 Cabling & Fibre. Graeme is the team organiser, with a detailed focused outlook, he can manage large complex projects delivering them both on time and to budget!
Spyware & Virus removal, systems security, Firewall setup & management, Desktop & Server imaging, Cat5/6 Cabling & Fibre. The “Terminator” with many years of virus eradication under his belt Dez is the man to secure your network.
High end Server configuration, Exchange Server, IP Telephony solutions, Wide area Network setup. Joe has the skills for any technical issue, with a deep understanding of all Microsoft Server products he is our own genuine “Guru!”
Small Business Server expert, network management, systems integration & programming. Dan is our Small Business Server installation expert, he will often be the one working till midniight making sure your systems are up and running ready for the next business day!
Gadgets, iPhone, Ipod, Web Expert, Wireless systems, Network & Desktop support. Paris is the office “Fixer” he can make any device talk to another. He has also made it his mission to bring comedy to the world of IT (in a David Brent type of way!).
Accounting Software, Excel. Jef is not just our Accountant but a fully integrated member of the support team. As a fully trained accountant Jef can support any of the major accounting packages on the market, along with Advanced support & training in Excel.