Response IT is an IT Managed Service Provider based in Guildford, Surrey. Response IT recently joined forces with Modern Networks Ltd to expand its technical expertise, extend its coverage of London and the Southeast, and enhance all aspects of customer service. Modern Networks specialise in the provision of IT managed services to commercial property and midmarket businesses across the UK. The merger of Response IT and Modern Networks means we are a team of over 150 employees operating from Guildford, Hitchin, Cambridge and Manchester. Additionally, we have five members of staff permanently based in central London to provide fast, local onsite IT support.

We love our customers and have built the business around our Three core principles:

Service
We understand that fast response to any issue is key to IT Support, we want to get you back up and running as quickly as possible.  Lightning quick support and issue resolution is our service obsession!

Security
Probably the biggest challenge to any business, we understand security and have built our support model around the Government backed “Cyber Essentials Certification”.  Everything we do is focused on our clients having the most secure systems at the best price.

Value
Our all-inclusive support contracts provide outstanding value, no one else comes close to our service levels vs cost.  We do not tie you into a long-term contract, leave us with 30 days’ notice at any time. This keeps us fresh and focused on delivering a fantastic service. 

If you are looking for a new IT provider, that offers excellent Service & Security wrapped up in a flexible support agreement, then get in touch and see how we are different from the rest.

 
 

CYBER SECURITY

NETWORK SUPPORT

CLOUD BACKUP

CLOUD PHONE SYSTEMS

 

“Response IT provide a first class service and do not just meet expectations, but continually exceed them. This is immediately from the interaction we’ve had with all their staff over the years and I know before I pick up the phone to a new member of staff that I’m going to receive an excellent service." 

Paul Walsh, Acumen Resources


 
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